Providing Leading Consulting Services

Our Clients

Our clients include government institutions and parastatal organisations, international development agencies, private companies and non-governmental organisations. The clients to whom we have provided consultancy services in recent years include the following:

  • African Union Commission, Ethiopia
  • SADC Secretariat, Botswana
  • Okavango River Basin Water Commission, Botswana
  • European Union
  • Judicial Service Commission, Zimbabwe
  • Public Service Commission, Zimbabwe
  • President’s Office-Public Service Management (PO-PSM), Tanzania
  • Anti-Domestic Violence Council of Zimbabwe
  • National Bureau of Statistics, Tanzania
  • Ministry of Capacity Building, Ethiopia
  • Parliament of Tanzania
  • UNDP Tanzania
  • UNDP Zimbabwe
  • UNFPA, Zimbabwe
  • SIDA, Zimbabwe
  • NORAD, Malawi
  • DANIDA, Zimbabwe
  • ZIMASCO, Zimbabwe
  • SNV-Netherlands Development Organisation, Zimbabwe
  • Legal and Human Rights Centre, Tanzania
  • Legal Resources Foundation, Zimbabwe
  • International Rescue Committee (IRC), Zimbabwe
  • Regional AIDS Training Network (RATN), Kenya
Select References

Strategic Planning

[2012] Development of a Strategic Plan for 2012-2015 for the Anti-Domestic Violence Council of Zimbabwe.

[2012] Finalisation of the Zimbabwe Gender-Based Violence Strategy (2012-2015) for the Ministry of Women’s Affairs, Gender and Community Development.

[2011-12] Mid-Term Review of the Regional AIDS Training Network (RATN)’s Strategic Plan for 2009-2014. Nairobi, Kenya.

[2008] Development of Strategic Plan (2008-2012) for the Parliament of Tanzania.

[2008] Development of Strategic Plan for Commonwealth Parliamentary Association-Africa Region.

[2007] Development of Strategic Plans for Five Executive Agencies of Tanzania: National Food Reserve Agency (NFRA), Bagamoyo Institute of Arts (BIA) Government Supplies &Services Agency (GSSA), Tanzania Printing & Publishing Agency (TPPA), Tanzania Employment Services Agency (TAESA).

Institutional Development & Capacity Assessment

[2012-13] Baseline Study for the Project to Implement the Judicial Service Commission’s Strategic Plan 2012-2015, Zimbabwe.

[2012] Technical Support to the Legal Resources Foundation, Zimbabwe.

[2012] Development of a Project Document for Funding for the Newlands Clinic, Harare, Zimbabwe.

[2012] Appraisal of the ZIM-Fund Project Document for the Emergency Power Infrastructure Rehabilitation Project (EPIRP) and the Urgent Water Supply and Sanitation Rehabilitation Project (UWSSRP), Zimbabwe.

[2008] Institutional and Systems Assessment of the Women’s Coalition of Zimbabwe.

[2007] M&E Situation Analysis and Capacity Assessment Across Government, for the President’s Office-Public Service Management (PO-PSM), Tanzania.

[2007] Development of Corporate Plan for the Surface and Transport Regulatory Authority (SUMATRA), Tanzania.

Human Resources Development & Training

[2013] Establishment of a Framework for a Long Term Fixed Contract System in SADC Secretariat, Botswana.

[2011] Review of Implementation of the SADC Job Evaluation and Grading Exercise, Botswana.

[2009] Facilitation of a Management Induction Course for the Tanzania Electrical, Mechanical and Electronics Services Agency (TEMESA), Tanzania.

[2008] Review of the Human Resource Management Information System (HRMIS) for the Office of the President and Cabinet, Malawi.

[2007] Job Evaluation for Population Services International, Malawi.

[2007] Development of Training Manual for Ethics Workplace Training for the Ethics Secretariat, Tanzania.

[2007] Facilitation/training at Management Development Workshop for the Centre for Infectious Diseases Research, Lusaka, Zambia.

[2007] Facilitation/training at the Performance Management Workshop for Senior Public Servants, Malawi.

Records & Information Resources Management

[2012-13] Development of Policies and Procedures for the African Union Commission Archives, Ethiopia.

[2012] Facilitation of Development of Records Retention Schedules for the National Archives of Zimbabwe.

[2011] Development of Document Management Policies and Procedures for the Government of Rwanda, Rwanda.

[2011] Development of an Access to Information Policy for the Okavango River Basin Water Commission (OKACOM), Botswana.

[2010-11] Aligning Records Management with e-Government, ICT and Freedom of Information in East Africa, a joint research project with the International Records Management Trust (IRMT), UK.

[2006-07] Development of Records Management Policy, Standards and Procedures for Personnel Records in the Public Service of Tanzania.

[2005-07] Installation of Electronic Records Management System for the Zimbabwe Alloys and Smelting Company (ZIMASCO), Zimbabwe.

Monitoring & Evaluation

[2013] Evaluation of the Zimbabwe Farmers Alliance Trust, an EU-Funded Initiative for Strengthening Service Delivery from the Zimbabwe Farmers Union (ZFU) and the Commercial Farmers Union (CFU), Zimbabwe.

[2013] Evaluation of African Development Bank (AfDB) Development Assistance to Kenya, 2002 to 2012.

[2009-13] Results Oriented Monitoring (ROM) of EC-funded projects in Liberia (2010, 2012, 2013), Nigeria (2010, 2012, 2013), Zimbabwe (2011, 2013), Sierra Leone (2012), Burkina Faso (2010, 2012), Ghana (2010), Senegal (2012), Mali (2010), Benin (2010), Togo (2012), Malawi (2009, 2012), Zambia (2011), South Africa (2011), Pakistan (2011), India (2011), Tanzania (2010), Lesotho (2009).

[2012] Results Oriented Monitoring of United Nations Industrial Development Organisation (UNIDO) Grant Support to ECOWAS to Improve Enterprise Competitiveness and Harmonisation of TBT and SPS Measures and to Ensure Compliance with International Trade Rules and Technical Regulations.

[2012] Evaluation of IRC-Zimbabwe’s USAID/OFDA-Funded Project on Mitigation of Risks of Water-Borne Diseases Outbreaks Focusing on Community Adoption of Household Water Treatment Practices in Manicaland Province.

Service Delivery/Customer Satisfaction Surveys

[2011] Statistics User Satisfaction Survey and Advising on the Establishment of Platform for Regular User-Producer Consultation for the National Bureau of Statistics (NBS), Mainland Tanzania and the Office of the Chief Government Statistician (OCGS), Zanzibar.

[2009-10] Development of Guidelines/Mechanism for Effective Engagement of Ministries, Departments and Agencies (MDAs) with Non-State Actors in Public Service Delivery, for the President’s Office-Public Service Management (PO-PSM), Tanzania.

[2007] Employee Opinion Survey for the Copperbelt Energy Corporation, Kitwe, Zambia.

[2004-06] Service Delivery Surveys in Federal Ministries, Regional Governments and Selected Federal Institutions, Federal Democratic Republic of Ethiopia.

[2003] Service Delivery Surveys for Five Ministries, Tanzania: Ministry of Communications and Transport, Ministry of Energy and Minerals, Ministry of Industry and Trade, Ministry of Natural Resources and Tourism, and Ministry of Works (a component of the Project to Install Performance Management Systems in Government Ministries, Departments and Agencies (MDAs)).

Socio-Economic Surveys

[2009-10] Independent Management Assessment Study for PSRP II Baseline Performance Indicators in 10 Government Ministries, Tanzania.

[2009] A Baseline Study on Current Knowledge, Attitudes and Behaviour in Tanzanian Public Services Derived from PSRP IEC Strategy, Tanzania.

[2009] Scoping Study on the Provision of Post-Primary School Technical-Vocational Education in Zimbabwe, for SNV-Netherlands Development Organisation.

[2001] Baseline Survey of National Awareness, Knowledge, Attitudes and Practices with Regards to Wills and Inheritance Matters for the Ministry of Justice, Legal and Parliamentary Affairs, Zimbabwe.

Support for Public Sector Reforms

[2009-10] Development of Ethics Compliance Monitoring Framework for the President’s Office-Public Service Management (PO-PSM), Tanzania.

[2005-06] Installation of Performance Appraisal Systems in 22 Executive Agencies, Tanzania.

[2004-06] Training/Capacity Building of Staff to Conduct Socio-Economic Surveys and to Assess the Implementation of the Civil Service Reform Programme in the Federal Ministries and Regional Governments, Ethiopia.

[2004-05] Development of a Restructuring Framework and Guidelines for Ministries, Departments and Agencies (MDAs), Tanzania .

[2004] Installation of Performance Management System for the Parliament of Tanzania.

[2003-04] Installation of Performance Management Systems in Five Ministries in Tanzania: Ministry of Communications and Transport, Ministry of Energy and Minerals, Ministry of Industry and Trade, Ministry of Natural Resources and Tourism, and Ministry of Works.

[1997-98] Project to Monitor and Evaluate the Cascading of Performance Management in the Public Service in Zimbabwe.

[1997-98] Development of the Framework for the Second Phase of the Public Service Reform Programme in Zimbabwe.

[1993-96] Project for Improving Government Efficiency and Effectiveness (IGEE) in Zimbabwe.


[2012] Results Oriented Monitoring (ROM) of the Eastern Africa International Criminal Justice Initiative.

[2011-12] Second Ethiopian Corruption Perception Survey, on behalf of the Federal Ethics and Anti-Corruption Commission (FEACC), Federal Democratic Republic of Ethiopia (sub-contract from Kilimanjaro International Corporation, Inc.).

[2009-10] Development of an Ethics Compliance Monitoring Framework, Tanzania.

[2008] Development of Guidelines for Lodging Complaints Against Misuse of Power and Unethical Conduct by Legal Sector Personnel for the Commission for Human Rights and Good Governance (CHRAGG), Tanzania.

[2006-07] Piloting of Mechanism for Handling Grievances, Complaints and Appeals in Ministries, Departments and Agencies, Tanzania.

[2006-07] Technical Assistance and Institutional Capacity Building to the Project Implementation Unit (PIU) of the EC-funded Promotion of the Rule of Law and Civic Education in Malawi.
Our Main Consulting Services
  • Strategic Planning
  • Institutional Development & Capacity Assessment
  • Human Resources Development & Training
  • Records & Information Resources Management
  • Monitoring & Evaluation
  • Service Delivery/Customer Satisfaction Surveys
  • Socio-Economic Surveys
  • Support for Public Sector Reforms
  • Governance